5 Best Design Thinking Tools for Your Business

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With the seemingly endless array of tools to choose from, it can be overwhelming to master design thinking. However, many are suitable across multiple steps in this robust process – making it easier than you ever thought possible!

Design thinking has been a revolutionary force in many circles for the past ten years. But as its popularity rises, so does confusion and debate over what it is and how to employ it best. As an experienced participant in this ongoing conversation, I am eager to provide all of us with more insight into design thinking so we can make informed decisions about using this robust process!

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What is Design Thinking?

Through Design Thinking, teams can cleverly bridge the gap between user needs, technical capabilities, and successful business initiatives. It enables creative solutions tailored to end-user’s desires while considering practical challenges for implementation. This innovative mindset is a powerful tool in problem-solving – allowing us to create inspired ideas with meaningful impact!

Design Thinking is a powerful approach to developing creative solutions with the user in mind. This critical methodology, championed by IDEO Design Thinking leaders and embraced across businesses and social contexts, helps build products that better meet users’ needs while improving internal processes.


Who uses design thinking?

In recent years, design thinking has skyrocketed into the public consciousness and emphasize creative problem-solving. This approach allows us to think outside the box while tackling even tricky issues – ensuring each challenge is met with intelligent solutions that carry a lasting impact.

Design thinking has revolutionized many aspects of our lives. It is being used to innovate healthcare, streamline government services and transportation systems, and tackle some of the planet’s most pressing issues, including food insecurity and access to education for all.


The Benefits of Design Thinking


  • Design thinking offers a pathway to innovative, high-caliber solutions. By merging divergent and convergent phases with specialized techniques, we can create an atmosphere of creative exploration that allows us to move past traditional boundaries to reach unprecedented levels of success.


  • By embracing design thinking, organizations can reap the rewards of significantly reduced risk and cost. A lean innovation approach with advanced prototyping and testing allows for more accurate predictions from the outset, resulting in improved outcomes – all achieved at a lower expense.


  • Design Thinking involves a collaborative effort to align stakeholders through the iterative process of co-design. By being involved in every step, stakeholders remain informed and connected on progress as ideas are transformed from initial concepts to realizations.


What is the purpose of design thinking?

When tackling complex issues and making sweeping, revolutionary changes, design thinking is the tool of choice. It’s perfect for navigating uncharted territory to find solutions that can impact lives significantly!

Organizations and teams that embrace design thinking benefit from a more comprehensive perspective of customer needs and are agile in making improvements faster than ever and mitigating risks associated with launching new initiatives – all while engaging stakeholders for maximum buy-in. Design thinking is an invaluable tool to unlock creative solutions and stimulate innovation!


best design thinking tools

1- UserZoom

UserZoom is an invaluable resource for gathering crucial user insights from afar. With its cloud-based platform, you can turn your ideas into actionable designs by empathizing with users and testing them remotely – all at a cost tailored to fit your budget! Set yourself up today, and soon enough, you’ll be in the driver’s seat of user experience research sessions.

User testing is the ideal way to understand your users. You have two methods: moderated sessions that allow for follow-up questions that uncover more about user challenges, or unmoderated tasks used to test out a prototype before it’s launched. You can also choose from sourcing participants or using UserZoom’s recruitment platform!

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2- MindMeister

Discover innovative solutions and gather valuable input with MindMeister! This cloud-based mind mapping tool is perfect for ideating during the design thinking process. Gather your team to brainstorm, collaborate on ideas, comment, and vote – all without leaving home. Please get started by signing up for their free plan and let creativity take flight!


3- Figma

Figma and FIGJAM are collaborative design tools that help teams move through all three stages of the design thinking process. Ideate with free-flowing ideas on a whiteboard, create shareable prototypes in Figma for feedback from team members, then use “Observation Mode” to see your prototype come alive as people interact with it—just like a real product! The best part? Both Plan options are entirely free!


4- InVision

Are you looking to collaborate and turn your ideas into reality? InVision is an online platform that helps teams ideate, prototype, and test designs to bring their creative vision alive. Start with Freehand – a collaborative whiteboard tool with a free plan perfect for brainstorming solutions! Then use InVision Studio wireframes & prototypes while keeping all those design elements organized through shared libraries. Finally, if you want feedback or want to do some user testing, take advantage of the public link-sharing feature and the handy iOS app available exclusively for this purpose!


5- UserTesting

Are you looking to get valuable insights on your app, product, or website? Look no further than UserTesting! This human insight platform will source a target audience and capture video of them using the interface. Hear firsthand what they like (or don’t like) – perfect for empathizing with users during design thinking stages. You can also use it to test prototypes integrated with tools such as Figma and InVision. Get started by requesting a trial plan tailored just for you so that mass-market products have an even broader appeal!

Phases of design thinking

Design thinking is essential for innovation, but it’s a process that is dynamic. Rather than being restricted to ordered steps or phases, design thinking often involves parallelism and repetition – allowing ideas to be continually explored at different stages of the journey!

Even if the design is a foreign concept, it doesn’t have to remain that way – simply taking the first steps can open up an exciting world of possibilities. Start your journey by breaking down each phase into manageable and understandable chunks!



This phase delves deep into customer-focused research techniques to gain an inside look into the problem and its people. Design thinking is a prime example of human-centered intelligence gathering – through focus groups, interviews, or firsthand observations – to better understand needs and desires that may not be seen from data alone.



Through collaborative research analysis, teams explore core issues and uncover potential solutions. By working together to draw out insights from the data, team members gain a deeper understanding than what may have been found alone – ensuring everyone is on the same page when creating effective strategies for success.

Exploring the depths of problems can often take us by surprise. You may start with a hypothesis, but you’ll only know what new revelations or perspectives arise once you dive in and uncover the full extent! Using documents like empathy maps, personas, and user journeys are great ways to capture these meaningful discoveries.



With clearly-defined problems and opportunities, teams start a process of creative exploration to generate innovative solutions. This sparks collaboration where members encourage each other’s out-of-the-ordinary ideas in the quest for originality.

Igniting ingenuity and inspiring innovation, teams can break old boundaries by pursuing the previously uncharted opportunities that arise when focusing on possibilities instead of constraints. Creative collaboration is critical – from post-it notes to flowcharts, these visual aids provide a space for idea exchange and foster connections between team members.



Ideas come alive when teams are brave enough to prototype potential solutions – taking the risk of investing a small amount in them. This experimentation leads to innovative and exciting ideas that may have never been thought of before!

With prototypes, teams can take an idea from concept to reality. By utilizing tangible representations of their ideas and creating multiple versions while experimenting with various images, they can assess feasibility early on without premature commitment. With these tools at their disposal – from paper sketches or storyboards through mockups – they’re one step closer to bringing a dream to fruition!


Test & Iterate

After all the brainstorming, designing, and prototyping of a product or solution, it is time to get feedback from those who matter: real people. By testing with customers and users, we can find out if our solutions are effective in solving the problem at hand and gain insights for fine-tuning that may refine which customer segments should be targeted or what problems need solving.

By continually refining a prototype through testing, iteration leads to improved results while reducing the team’s trepidation towards making modifications. Over time, this process enables progress and fosters innovation.



This is the part where ideas become realities. It’s not just about thinking — it’s taking action and producing tangible results with tremendous potential for success. For design thinkers, this is when their hard work truly pays off after investing valuable resources into a project.

After being unleashed into the world, the creation of this product, service, or program is held to an ever-evolving standard. Every move within its journey is carefully monitored by those responsible for bringing it to life – with research and reflective modifications made as needed.


Why is design thinking important?

Design Thinking is more than just a fad – it’s here to stay. Companies that are ‘design-led’ have frequently seen their initiatives pay off in the form of lucrative returns. Studies by Design Management Institute show that these organizations tend to outshine other competitors on the market. Practically speaking, embracing this robust framework could bring substantial benefits for enterprises savvy enough to do so.


What types of problems does Design Thinking solve?

Design Thinking is an invaluable tool that can be used to craft solutions for problems of all shapes and sizes. It encourages understanding what users need, then employing creative approaches to give them the best possible experience. This innovative concept has already been applied across various domains, from healthcare, education, and business to government initiatives – proving its effectiveness in helping people find collective success!


What are the cornerstone principles of design thinking?



Design Thinking isn’t just about innovating new solutions for users – it is a tool that draws upon our capacity to feel and connect with another human experience. At its core lies empathy, an essential ingredient to understand the people behind the designs.




Ideation is the engine that drives successful creative endeavors. It’s when diverse ideas compete for space in a conceptual playground — prompting groundbreaking innovations and unlocking untapped potential!




Is your product genuinely resonating with users? Don’t just hope for the best – take action and find out! Experiment to ascertain whether or not you’ve successfully hit the mark.



Design thinking is a powerful tool to help us think differently and approach any problem with fresh eyes. By utilizing the processes, practices, and principles of design thinking in an informed way, we can effectively identify issues that may have been previously overlooked or accepted as part of our everyday routines. As critical thinkers looking for creative solutions, this allows us to make decisions based on context rather than the conventional wisdom – creating more effective results which benefit everyone involved!

Design Thinking is a fantastic way for people to discover innovative solutions to challenging problems. This user-centric approach encourages collaboration, experimentation, and exploration – all of which contribute to being able to craft unique resolutions. To start your Design Thinking journey, consider attending a workshop; it’s one significant step towards mastering creativity!



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